Shipping & Returns
Shipping Policy
We ship all of our items between 1-3 business days of your order using USPS from our studio located in Connecticut. There are extreme delays in international shipping through USPS First Class International. International orders may also be shipped using USPS Priority International. Due to USPS restricting service to some countries, a shipping option may not populate for your country. Please send us a message if this occurs and we can check if there are restrictions in place and provide other options if requested.
Koralia Silver & Natural Stones has no control over the taxes, duties, and customs clearance fees that are charged by your country for international orders. The buyer is responsible for paying these additional costs.
Return & Exchange Policy
We do not offer returns or exchanges due to the customer changing their mind. Because we work hard to take accurate photos of each piece and describe the piece in detail, including giving measurements, we are confident that the piece you receive is exactly the one shown and described. We do our very best to represent the stones as they are. If you have any questions or problem regarding our items, please feel free to contact us within 3 days. Please, read the measurements carefully.